Deputy Head of Operations

1 month ago


Colchester, Essex, United Kingdom CV-Library Full time
Job Overview

We are seeking a highly motivated and skilled Deputy Head of Operations to join our founder-led insurtech start-up. This is a unique opportunity to play a crucial role in supporting the Head of Operations in overseeing the day-to-day functions of the claims management department.

Key Responsibilities:
  • Supporting the leadership and management of the claims team to deliver exceptional customer service.
  • Help identify areas for process improvements and implement changes to increase efficiency and reduce costs.
  • Identify and address operational issues promptly to maintain smooth workflow.
Requirements and Capability:
  • Broad experience working within a claims management company with a strong understanding of associated claims processes, procedures, and systems.
  • Proven experience in a leadership position, managing and developing a team.

Estimated salary: £65,000 - £85,000 per annum. The work location is in person.



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