Technical Documentation Specialist

4 days ago


Gloucester, Gloucestershire, United Kingdom Benefact Group plc Full time

Competitive Salary: £45,000 - £60,000 per annum

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The Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016.

We believe it's essential to attract, empower, grow, and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history, and the diversity of what we do, have enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

We are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected.

About the Role

This role involves working as part of the larger transformational project to replace our core General Insurance system. As a key member of the Group Technology development team, you will be responsible for delivering business value and benefit through various projects.

You will work closely with the IT teams, business analysts, and the wider business to achieve this goal. Your excellent attention to detail and ability to communicate effectively at all levels will be highly valued in this position.

In addition to your technical skills, you will also need to demonstrate a positive, can-do approach and attitude that promotes the right culture and behaviours within the company.

  • Experience in providing IT 3rd level application support
  • Ability to lead and take responsibility for the delivery of detailed and complex tasks
  • A willingness to demonstrate continuous improvement by using existing skills/talents as well as developing new skills
Key Responsibilities

Your main responsibilities will include:

  • Configuring and customising systems to meet business requirements
  • Interacting with stakeholders to understand their needs and deliver solutions
  • Maintaining and developing existing systems to ensure they continue to meet business needs

You will also have the opportunity to learn and develop new skills across a range of systems within a complex and dynamic architecture.

What We Offer

In return for your hard work and dedication, we offer a competitive salary, a generous annual bonus scheme, and a range of benefits including private healthcare, income protection, and life assurance.

We also offer a supportive and inclusive work environment, where you will have the opportunity to grow and develop your career.



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