Accommodation and Housing Manager

3 weeks ago


Leicester, Leicester, United Kingdom Serco Full time

Serco is a leading provider of public services, including accommodation and support services for asylum seekers. We are seeking a skilled and experienced Housing Officer to join our team in the Midlands and East of England.

As a Housing Officer, you will be responsible for ensuring compliance with the Asylum Accommodation and Support Services Contract (AASC) and company policies. You will work closely with staff, service users, landlords, external agencies, and partners to provide high-quality accommodation and support services.

Key responsibilities include:

* Conducting monthly inspections of properties to ensure compliance with AASC standards
* Managing on-boarding and withdrawal of properties within allocated portfolios
* Completing minor property repairs within scope
* Responding to customer complaints

You will be required to have a valid UK driving license and be willing to work on an emergency on-call rota.

In return, you will receive a competitive salary, up to 6% pension, and a range of benefits including employee assistance program, company car, and discounts on mobile phone plans and leisure centre memberships.

At Serco, we value diversity and inclusion and are committed to building a team that reflects the communities we serve. We operate a hybrid work structure and are proud to be Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard.

If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity to join our team.



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