Team Leader

3 weeks ago


Musselburgh, East Lothian, United Kingdom Glenshire Group Full time
About Glenshire Group

We are a Scottish family-owned conglomerate based in Fife, with a diverse portfolio of businesses spanning multiple sectors. Our Group was established in 2020 to consolidate our existing interests and drive growth. We are currently expanding our team to support our new Pizza Hut business.

As a Team Leader, you will play a key role in ensuring the smooth operation of our restaurants. You will be responsible for leading a team of staff, managing day-to-day activities, and maintaining high standards of customer service.

Key Responsibilities:

  • Identify and resolve workstation bottlenecks to optimize efficiency
  • Ensure all products served meet quality standards
  • Oversee preparation of workstations for peak periods
  • Follow safety procedures and coach others
  • Monitor financial and customer performance metrics
  • Demonstrate accountability for growing sales

Leadership and Culture:

  • Act as a model leader, providing coaching and guidance to the team
  • Communicate effectively with colleagues and customers
  • Train new team members and oversee their development
  • Champion our company culture and values
  • Prioritize customer needs and demonstrate positive energy

Educational and Experience Requirements:

  • Food retail or service industry experience preferred
  • Ability to exceed customer satisfaction expectations
  • Strong communication and interpersonal skills


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