Internal Sales Specialist

3 weeks ago


West Midlands Combined Authority, United Kingdom JACOBS DOUWE EGBERTS Full time
Job Summary

We are seeking a highly skilled and customer-centric Internal Sales Engineer to join our team at Jacobs Douwe Egberts. As an Internal Sales Engineer, you will be responsible for providing world-class service to our customers, both internal and external. You will work closely with our sales team to identify new business opportunities and drive growth.

Key Responsibilities
  • Take ownership of customer interactions and provide timely assistance on technical purchases required to run their businesses.
  • Assist customers with technical queries, escalating if necessary, while remaining responsible for the customer interaction.
  • Pre-qualify requests for quotation and produce timely and accurate quotations presenting price, discount, and availability.
  • Follow up and keep records of quotes, notifying customers of acceptance and expected delivery of items as part of the order acknowledgement.
Requirements
  • HNC/HND or above in electrical or control engineering.
  • A customer-centric service approach.
  • Works well under pressure, with good time management and ability to regulate time even under stressful conditions.
  • Good IT skills, strong in Excel, Word, and Outlook.

Estimated Salary: £45,000 - £55,000 per annum, depending on location and experience.



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