Care Experience Consultant
7 hours ago
Care New England Health System is committed to delivering exceptional patient care and experience. As a Patient Experience Advisor and Database Coordinator, you will play a key role in improving patient satisfaction and experience. This unique opportunity allows you to work closely with Clinical, Hospitality & Business leadership to identify opportunities for improvement and implement effective solutions.
Responsibilities:- Develop and maintain strong relationships with stakeholders to drive patient-centered care initiatives.
- Analyze patient feedback data to identify trends and areas for improvement.
- Develop and implement action plans to address patient concerns and improve overall patient experience.
- Collaborate with community-based organizations to provide support services to patients.
- Supervise medical interpreters and support the Chaplaincy team.
- Follow up with patients who express concerns or require follow-up care.
Estimated Salary: $50,000 - $70,000 per year
We are looking for a highly motivated and experienced professional with a Bachelor's degree in a related field and at least 1-3 years of relevant experience. The ideal candidate will have excellent communication skills and the ability to analyze complex data.
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