Fashion Retail Store Manager

1 week ago


Winchester, Hampshire, United Kingdom British Heart Foundation Full time
Company Overview

The British Heart Foundation is a leading charity dedicated to funding life-saving research and connecting with local communities through our retail stores. Our Winchester store offers a wide range of quality furniture, clothing, jewellery, and more, available in-store and online.

Salary and Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, plus benefits including 38 days annual leave, holistic support leave, wage stream, enhanced family policies, health cash plan, and access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).

Job Description

As an Assistant Shop Manager at our Winchester store, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence. Your key responsibilities will include:

  • Ensuring the highest standard of customer service
  • Achieving targets and maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Working with the manager to generate stock
Required Skills and Qualifications

To succeed in this role, you will need:

  • Experience in a customer-facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
Benefits

We offer a comprehensive package of benefits, including:

  • 38 days annual leave
  • Holistic support leave of up to 10 additional days off each year
  • Wage stream - claim early access to your wages as you earn them
  • Enhanced family policies (maternity, paternity, and adoption leave)
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc.)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discount options for gym membership
  • Discounts with a range of retailers
Other Requirements

Please note that any offer of employment is subject to a satisfactory DBS check. We are committed to creating an inclusive environment where all colleagues and volunteers can succeed.



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