Retail Store Leader
3 weeks ago
We're seeking a highly skilled Retail Store Leader to drive store performance, maximize sales through both physical and digital channels, and achieve store targets by leading an inclusive and diverse team that embodies the values of the British Heart Foundation.
This role is fast-paced, hands-on, and physically demanding at times due to high volumes of deliveries and donations. However, it's incredibly rewarding as you contribute to funding life-saving research.
About You
- You have experience working in customer-facing roles in retail, hospitality, or the service industry.
- You've led, motivated, and developed teams to achieve their best.
- You possess commercial awareness and a proven ability to achieve sales targets.
- You're committed to delivering the highest retail standards consistently.
- You can work independently and take a proactive approach to adapting to changing business needs and objectives.
- You thrive in a fast-paced environment with multiple tasks and priorities.
- You understand budgets and profit/loss statements (P&L).
We require flexibility from our store teams to work weekends and bank holidays on a rota basis, as our stores trade 7 days a week.
Our Mission and ValuesThe British Heart Foundation offers an extensive range of quality items, including furniture, clothing, jewelry, and more, available in-store and online. We connect with local communities and help reduce waste across the UK.
With over 700 stores, we prevent approximately 70,000 tonnes of unwanted items from landfill each year. We receive 1.6 million donated items for our home stores and 9.8 million bags annually.
Why Work With Us?
We offer a strong culture of internal progression and support your career development. Our generous benefits include:
- 38 days annual leave (plus option to buy/sell)
- Holistic support leave up to 10 additional days off per year
- Enhanced family policies (maternity, paternity, adoption leave)
- Wagestream – early access to wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Estimated Salary: £35,000 - £45,000 per annum, depending on location and experience.
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