Fashion Retail Store Manager

3 weeks ago


Wilmslow, Cheshire East, United Kingdom Flannels Full time

At Flannels, we are seeking a highly skilled Fashion Retail Store Supervisor to join our team.

The ideal candidate will have a passion for luxury fashion and a proven track record in retail leadership.

Responsibilities include:

  1. Driving the commercial performance of the boutique on a day-to-day basis
  2. Leading the team to deliver an exceptional service
  3. Overseeing and executing all operational responsibilities related to running the store
  4. Contributing and assisting in Personal Shopping / Stylist / Social Media & Marketing team events
  5. Ensuring timely outreach to all clients

Requirements include:

  1. Fashion or Marketing degree, or a previous role in the luxury consumer retail sector ideally in customer service roles
  2. Background in a retail leadership management role
  3. Outstanding written and verbal communication skills (fluency in English both written and spoken) along with excellent customer service, negotiation and interpersonal skills
  4. Experience working in a personal shopping/styling role is desired
  5. Deep product and brand awareness in the luxury goods market and high net worth client base
  6. Proficient in MS office, including, Word, Excel, CMS, CRM & Clienteling system

We offer a competitive salary, incentive bonus scheme, long service awards, 28 days holiday, 50% instore uniform discount, discounted gym membership and group wide 20% discount across all Frasers Group brands.



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