Fashion Retail Store Manager
3 weeks ago
At Flannels, we are seeking a highly skilled Fashion Retail Store Supervisor to join our team.
The ideal candidate will have a passion for luxury fashion and a proven track record in retail leadership.
Responsibilities include:
- Driving the commercial performance of the boutique on a day-to-day basis
- Leading the team to deliver an exceptional service
- Overseeing and executing all operational responsibilities related to running the store
- Contributing and assisting in Personal Shopping / Stylist / Social Media & Marketing team events
- Ensuring timely outreach to all clients
Requirements include:
- Fashion or Marketing degree, or a previous role in the luxury consumer retail sector ideally in customer service roles
- Background in a retail leadership management role
- Outstanding written and verbal communication skills (fluency in English both written and spoken) along with excellent customer service, negotiation and interpersonal skills
- Experience working in a personal shopping/styling role is desired
- Deep product and brand awareness in the luxury goods market and high net worth client base
- Proficient in MS office, including, Word, Excel, CMS, CRM & Clienteling system
We offer a competitive salary, incentive bonus scheme, long service awards, 28 days holiday, 50% instore uniform discount, discounted gym membership and group wide 20% discount across all Frasers Group brands.
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