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Field Service Engineer

2 months ago

Leeds, Leeds, United Kingdom TSG UK Solutions Ltd Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at TSG UK Solutions Ltd. As a Field Service Technician, you will be responsible for the installation, maintenance, and repair of jet and roll-over washing equipment across our customers' sites and petrol forecourts.

Key Responsibilities:
  • Perform daily diagnostic testing, troubleshooting, and repair of vehicle wash equipment, including bus, car, and HGV jet and roll-over washing facilities.
  • Commission new equipment related to jet and roll-over washing facilities.
  • Maintain and enhance customer relationships.
  • Produce timely and accurate service reports.
  • Ensure all calls are attended promptly and within set SLA.
  • Ensure all company equipment is properly maintained and in good working order at all times.
  • Ensure compliance with set HSSE guidelines.
Requirements:
  • Mechanical/Electrical Engineering HNC/HND (equivalent) and/or relevant experience.
  • Technical awareness.
  • Confident in the use of hand tools.
  • Strong customer service skills with ability to interact confidently and professionally with end customers.
  • Flexible approach with the ability to work alone or as part of a team.
  • Good communication skills.
  • Understanding of PC hardware, networking, and IT troubleshooting a plus.
About TSG UK Solutions Ltd:

TSG UK Solutions Ltd is an equal opportunity employer committed to the equal treatment of all current and prospective employees. We recognize the value that a diverse and inclusive workforce brings and strongly encourage suitably qualified applicants from a wide range of backgrounds to join us.