**Oracle Cloud Payroll Delivery Specialist**

3 weeks ago

Manchester, United Kingdom Searchability® Full time £55,000
Job Description

We are seeking an Oracle Cloud Payroll Delivery Specialist to join our team at Searchability.

The successful candidate will be responsible for delivering exceptional support and services to our clients, ensuring timely resolution of payroll-related issues and maintaining strong relationships with internal and external stakeholders.

Key Responsibilities:

  1. Deliver high-quality support and services to clients, including payroll processing, query resolution, and benefit administration.
  2. Collaborate with cross-functional teams to identify and resolve complex payroll issues, implementing process improvements and best practices.
  3. Develop and maintain in-depth knowledge of Oracle Cloud HCM Payroll, staying up-to-date with new features, releases, and best practices.
  4. Provide exceptional customer service, responding promptly to client inquiries and concerns, and resolving issues in a timely manner.
  5. Work closely with customers to understand their business needs, providing tailored solutions and services to meet their requirements.
  6. Contribute to the development of process improvements, best practices, and knowledge base documentation, ensuring seamless handovers and knowledge transfer.

Requirements:

  1. Strong understanding of Oracle Cloud HCM Payroll, with experience in payroll processing, query resolution, and benefit administration.
  2. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  3. Proven problem-solving and analytical skills, with the ability to identify and resolve complex payroll issues.
  4. Ability to work collaboratively in a team environment, with a focus on delivering exceptional client service and support.
  5. Strong attention to detail, with the ability to maintain accurate records and documentation.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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