Precious Metals Sales Representative
1 month ago
You will be focused on providing exceptional support to English-speaking clients, helping them with product advice, handling enquiries, and driving sales through excellent customer service.
Our ideal candidate will have excellent communication skills and a confident phone manner. They will also be able to learn and retain product knowledge, helping them offer tailored solutions to clients.
Some of your key responsibilities will include answering inbound calls and emails, providing high-quality assistance to customers, driving sales by following up on customer leads and delivering comprehensive product knowledge, and taking ownership of after-sales support, ensuring any issues are resolved promptly and to the customer's satisfaction.
We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience. Other benefits include 25 days of holidays + 8 days Bank Holidays, the opportunity to buy 5 extra days per year, Cycle to Work Scheme, Company Events, Employee Discount, Health & Wellbeing Program, Referral Programme, and Store Discount.
Requirements
- Excellent communication skills and a confident phone manner.
- Ability to learn and retain product knowledge, helping you offer tailored solutions to clients.
- Previous experience in a sales or customer service role is advantageous but not essential.
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