Case Work Specialist

4 days ago


Warrington, Warrington, United Kingdom CV-Library Full time

Job Title: Case Work Specialist

We are recruiting an ambitious individual to join our team in Macclesfield. As a Case Work Specialist, you will play a vital role in providing exceptional customer service and delivering high-quality results.

Key Responsibilities:
  1. Manage loan applications efficiently from start to finish, ensuring that clients receive tailored solutions to meet their needs.
  2. Process daily mail effectively, updating records and verifying compliance with lender requirements.
  3. Analyse credit profiles and land registry data to inform decision-making.
  4. Navigate complex processes to secure timely document receipt and delivery.
  5. Pack and dispatch client files to lenders, guaranteeing accuracy and completeness.
Essential Requirements:
  • Degree-level education or equivalent desirable.
  • Previous experience in a fast-paced environment with performance-driven goals.
  • Superior communication skills, strong motivation, and effective problem-solving abilities.
  • CeMAP certification beneficial but not mandatory.
Success Metrics:

Individual performance will be evaluated based on client interactions, case conversions, completed loans, processing times, and call compliance rates.

Salary Estimate: £26,000 per year. Regular working hours: 40 hours weekly, with flexible hours to ensure optimal service and goal achievement.


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