Hospitality Assistant

1 day ago


Alfreton, United Kingdom YHA Full time

Welcome to our team at YHA Ilam Hall

We are currently looking for a Hospitality Team Member to join our friendly and dynamic team.

About the role:

  • Job type: Temporary Contract Feb – Nov 2025
  • Hours: Minimum 15 hours per week
  • Salary: £11.44 per hour (rising to £12.21 in March)

Your main responsibilities will include:

  • Providing excellent customer service to all guests and visitors
  • Working on reception, offering insights about the hostel and the local area
  • Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service
  • Carrying out housekeeping duties, ensuring a comfortable and clean environment for all visitors
  • Assisting in the preparation of food and serving food and drinks with genuine warmth and hospitality

About you:

  • Experience of working face-to-face with customers
  • Ability to work in a team and help others achieve common goals
  • Excellent timekeeping and flexibility to cover different shifts
  • Ability to manage varying pressures and priorities
  • Knowledge and understanding of YHA's core purpose and values

What we offer:

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • Ongoing training and development opportunities
  • Access to exclusive staff discounts and rewards

Ready to apply?



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