Tenancy Services Assistant
3 days ago
InstaStaff is a leading provider of housing management services in the UK.
Job DescriptionWe are seeking an Assistant Housing Officer to join our team in the supported living division.
Key Responsibilities- Supporting the Housing Officer in delivering a consistent and excellent housing management service.
- Investigating and responding to complaints and enquiries from customers.
- Assisting with the preparation of reports on performance and providing recommendations as necessary.
- Working with customers and staff to ensure the proper management of council tenancies.
- Experience in a similar role with knowledge of housing management policies and procedures.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work varying shifts, including weekends.
The salary for this role will be approximately £25,908 per annum, based on experience.
The working hours for this role will be 36.5 hours per week, flexible to suit the needs of the service.
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Tenancy Services Officer
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