Tenancy Services Assistant

3 days ago


Birmingham, Birmingham, United Kingdom InstaStaff Full time
About InstaStaff

InstaStaff is a leading provider of housing management services in the UK.

Job Description

We are seeking an Assistant Housing Officer to join our team in the supported living division.

Key Responsibilities
  • Supporting the Housing Officer in delivering a consistent and excellent housing management service.
  • Investigating and responding to complaints and enquiries from customers.
  • Assisting with the preparation of reports on performance and providing recommendations as necessary.
  • Working with customers and staff to ensure the proper management of council tenancies.
Requirements
  • Experience in a similar role with knowledge of housing management policies and procedures.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work varying shifts, including weekends.
Salary and Working Hours

The salary for this role will be approximately £25,908 per annum, based on experience.

The working hours for this role will be 36.5 hours per week, flexible to suit the needs of the service.



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