Credit Controller
7 days ago
Job Title: Credit Controller
Job Summary: We are seeking a skilled Credit Controller to join our team. The successful candidate will be responsible for the processing of credit stopped orders, ensuring timely payments are made, and processing incoming funds.
Key Responsibilities:
- Identify and collect overdue debts and debts falling due, ensuring future payments are made to terms.
- Document and progress customer queries, liaising with the customer services department/sales to ensure queries are resolved.
- Process and vet credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day.
- Maximise sales while ensuring no exposure to the company on uninsured debt, maintaining a close working relationship with sales and customers.
- Identify alternative options for extending credit.
- Maintain the sales ledger effectively, ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate, and correct use of journals and discounts applied.
- Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated.
Requirements:
We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making.
Excellent Excel skills are essential as are strong tele skills and experience of dealing with customers over the phone.
Keywords: Credit Control, Excel, Debt Recovery, Credit Management
We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.
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