Client Services Liaison Officer

2 weeks ago


St Albans, Hertfordshire, United Kingdom Jems Recruitment Ltd Full time

Job Summary: We are seeking an experienced Client Services professional to join our team as a Client Services Liaison Officer.

Key Responsibilities:

  • Effective communication with corporate clients via telephone and email
  • Liaising with customers and internal teams to ensure project coordination and timely delivery
  • Managing larger-scale client projects with precision and attention to detail
  • Preparing and updating reports using MS Word and Excel, as well as in-house systems
  • Providing high-level customer service and support to clients

About the Role: This is a hybrid role that requires working 3 days in the office and 2 days from home, Monday to Friday, with a 9am-5:30pm schedule. Progression opportunities are available to senior project roles. The company offers a range of benefits, including an annual company bonus, discounts, pension, and subsidised private healthcare.

Requirements:

  • Proven experience in a client-facing role, with excellent communication and organisational skills
  • Ability to work in a busy environment with multiple priorities and deadlines
  • High attention to detail and strong IT skills, particularly in MS Word and Excel

What We Offer: Join a well-established company with a supportive working environment, excellent stability, and opportunities for career progression. Apply today to discuss this exciting opportunity further.



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