Relationship Support Manager

3 weeks ago


Blackwood, Caerphilly County Borough, United Kingdom Yolk Recruitment Full time

About the Role:

We are seeking an experienced professional in commercial banking or bridging lending to fill the position of Relationship Support Manager. As a key member of our dynamic team, you will lead a team of Client Relationship Executives to ensure the smooth operation of the loan administration process while delivering exceptional customer service.

Key Responsibilities:

  • Lead and manage a team of Client Relationship Executives to deliver outstanding loan administration and customer service.
  • Collaborate with the Chief Operating Officer to design and deliver high-quality training programs to upskill team members.
  • Oversee a large pipeline of cases, ensuring they are processed efficiently and in compliance with company policies and lending standards.

Requirements:

  • Experience in commercial banking or bridging lending.
  • Proven leadership skills and ability to manage a team.
  • Excellent communication and interpersonal skills.


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