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Product Manager CRM
1 month ago
Join Charities Aid Foundation as a Product Manager CRM and play a key role in driving the development and implementation of our customer relationship management (CRM) system and strategy.
About the RoleWe are seeking an experienced Product Manager CRM to lead the development, implementation, and ongoing management of our CRM system and strategy. As a key business lead, you will collaborate closely with cross-functional teams to identify business and customer requirements and develop a delivery roadmap.
Key Responsibilities:
- Develop and execute a comprehensive CRM strategy that aligns with our organization's vision and goals.
- Work closely with stakeholders to identify business and customer requirements and develop a delivery roadmap.
- Collaborate with cross-functional teams to implement and manage our CRM system.
- Ensure that our CRM system is customer-focused, effective, and compliant with relevant policies and procedures.
We are looking for an experienced Product Manager CRM with a strong background in CRM system development and implementation. You will have excellent communication, presentation, and stakeholder management skills, and be able to influence and align diverse teams and perspectives.
Requirements:
- At least 3 years of experience in product management, with experience utilizing Microsoft Dynamics and developing CRM solutions.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to influence and align diverse teams and perspectives.
At Charities Aid Foundation, we offer a range of benefits and opportunities for professional growth and development. These include:
- Permanent hybrid ways of working where roles allow.
- Six weeks holiday plus bank holidays.
- A wide range of development opportunities to support personal and professional growth.
- Pension scheme with better-than-market employer contribution options.
- Social impact benefit schemes.
We are an equal opportunities employer and welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.
