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Service Solution Expert

2 months ago


Northampton, Northamptonshire, United Kingdom Bechtle Full time

Job Summary

We are seeking a highly motivated and experienced Service Solution Expert to join our Pre-Sales team at Bechtle. As a key member of our team, you will play a crucial role in driving the strategic development and growth of our Professional & Managed Services business.

Key Responsibilities

  • Utilize your consultative skills to uncover and solve customer challenges, architect and create solution proposals for customers through discovery and assessments-led discussions, and deliver demonstrations/presentations on outsourcing (professional and managed services) in customer meetings.
  • Support the bidding and responding to customer tenders to facilitate both local and international requirements, involving wider Bechtle Group countries.
  • Maintain a good understanding of the competitive landscape and complimentary solutions across our key vendor portfolio.
  • Create and maintain relationships with customers, vendors, and service partners.
  • Be present across all UK offices as a key figure within the Services pillar, advocating for engagement with the solutions Services can provide.
  • Use existing experience to support and lead Bechtle in achieving success in new outsourcing solutions areas.
  • Actively build, manage, and update Bechtle's Services portfolio and catalogue.

Requirements

  • Self-motivated with a positive attitude.
  • Exposure to delivering outsourcing requirements to customers.
  • Ambitious self-starter with a thirst for learning and knowledge.
  • Able to work independently and collaboratively.
  • Achievement orientated – enjoy a challenge and success.
  • Excellent problem-solving skills.
  • Ability to successfully build relationships with colleagues, customers, and vendors.
  • Strong organisational and administrative skills.

What We Offer

  • Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months).
  • Salary of £37,000 (£55,000 OTE).
  • Culture – Social events, Supportive, Fun, Hard working.
  • Perks – Incentives (holidays, vouchers, lunches, spot prizes).
  • Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc).
  • Subsidised health care/medical benefits.
  • Annual Leave – 25-30* days plus B.H's + optional 2 weeks unpaid. *Increases with time spent.
  • Progression Plan – training & mentor programme.

Experience

  • 3+ years' experience in a similar role (i.e. Consultative Sales/PreSales/consultant/engineer).
  • Broad understanding of technology solutions in corporate environments.
  • Exposure to selling or supporting with outsourcing requirements for end users.