Sales Performance Assistant

2 weeks ago


Swadlincote, United Kingdom Pertemps Burton Commercial Full time
About Pertemps Burton Commercial

Pertemps Burton Commercial is a leading provider of commercial support services, dedicated to delivering exceptional results to our clients. Our team is passionate about helping businesses thrive, and we're seeking a talented Sales Performance Assistant to join our ranks.

Job Summary

We're looking for a highly analytical and communicative Sales Performance Assistant to support our sales team in Swadlincote. As a key member of our team, you'll be responsible for gathering, analysing, and interpreting data to inform our sales strategies. Your role will involve generating reports, providing actionable insights, and making recommendations to drive business growth. You'll also be the primary point of contact for customers, offering pre and after-sales advice on our products, with full training provided.

Main Responsibilities

- Manage customer requirements and develop effective solutions to meet their needs.
- Calculate customer quotations and ensure accurate pricing.
- Maintain our CRM system, ensuring all necessary information is up-to-date and easily accessible.
- Develop and improve CRM & other systems to enhance efficiencies and streamline processes.
- Prepare daily reports for the sales teams and managers, highlighting key performance indicators and areas for improvement.
- Respond to internal and external communications, including emails and phone calls, in a timely and professional manner.
- Work closely with internal and external teams to resolve technical issues and queries.
- Analyse customer drawings and provide technical advice and support, ensuring the best possible solutions are implemented.
- Attend relevant training sessions and management meetings to stay updated on industry developments and company objectives.

Requirements

- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Proficiency in CRM and IT systems, with a good understanding of data analysis tools and software.
- Excellent written and verbal communication skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work independently and as part of a team, with a high level of accuracy and attention to detail.

What We Offer

- Competitive salary of £25,000 - £28,000 per annum, depending on experience.
- Standard working hours: 8.30am - 5.00 pm, Monday - Friday.

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we'd love to hear from you. Please click the link below to apply for this exciting opportunity.

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