Sales Support Analyst

4 weeks ago


Swadlincote, Derbyshire, United Kingdom Pertemps Burton Commercial Full time £25,000 - £28,000

Pertemps Burton Commercial is seeking a highly skilled Sales Support Analyst to join their team. The ideal candidate will be responsible for gathering, analysing, and interpreting data to support the organisation's sales team. This role involves generating reports and providing actionable insights that align with the company's strategic objectives. The Sales Support Analyst will also be a point of contact for customers and provide pre and after sales advice on products, with full training provided.

Main duties include:

  • Managing and interpreting customer requirements.
  • Calculating customer quotations.
  • Working with and keeping the CRM system up to date with all necessary information.
  • Developing CRM & other systems to improve efficiencies with new processes as needed.
  • Developing & preparing daily reports for the sales teams & managers.
  • Responding to and dealing with internal and external communication by email and telephone.
  • Producing take offs from drawings provided by the customer to ensure suitable products are selected and producing competitive quotations.
  • Working closely with internal & external teams to assist with technical issues and queries.
  • Analysing customer drawings and providing technical advice and support.
  • Attending relevant training sessions to ensure full equipment to perform duties effectively and attending management meetings as required.

Requirements:

  • Strong analytical and problem-solving skills.
  • CRM and good IT knowledge would be an advantage.
  • Proficiency in data analysis tools and software.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and high level of accuracy.

Working hours are 8.30am - 5.00 pm Monday - Friday. The salary is £25,000 - £28,000 depending on experience.


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