Dynamic Client Relations Professional
3 weeks ago
About the Role:
We are seeking a skilled Client Services Manager to drive account growth and deliver exceptional client experiences. As a key member of our team, you will be responsible for managing client relationships, identifying new business opportunities, and collaborating with internal stakeholders to achieve sales targets.
Main Responsibilities:
- Develop and maintain strong relationships with existing clients, ensuring high levels of satisfaction and retention.
- Identify and pursue new business opportunities, working closely with the sales team to drive growth and revenue.
- Collaborate with cross-functional teams to deliver tailored solutions that meet client needs.
- Manage client projects, ensuring timely delivery and effective issue resolution.
- Analyse client usage patterns and provide actionable insights to inform product and service improvements.
Requirements:
- Proven experience in client relationship management or account management.
- Strong technical knowledge of products and services, with the ability to troubleshoot and provide solutions.
- Excellent communication and interpersonal skills, with the ability to explain complex information to clients.
- Results-driven mindset, with a focus on achieving sales targets and improving client satisfaction.
What We Offer:
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including [insert benefits].
- The chance to work with a leading company in the industry, with a strong reputation for excellence and innovation.
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