French Speaking Sales Team Lead

2 days ago


London, Greater London, United Kingdom Ba&Sh France Full time

As a French speaking Sales and Customer Service Manager at Ba&sh France, you will be an ambassador of our brand, promoting our values of modernity, simplicity, and chic. With nearly 300 points of sale worldwide and a presence in over 40 countries, we are experiencing rapid international expansion.

Your role as Supervisor is central to our dynamic team, where you will be supervised by the Manager of the point of sale and interact directly with customers. As a brand ambassador, your tasks include:

  • An in-depth knowledge of our story and what we stand for
  • A complete understanding of our offer and the silhouettes of our collections
  • The ability to encourage customer loyalty through courtesy and relevant advice
  • Growing the turnover and client list of the point of sale
  • Keeping the brand image bright

Your daily tasks will include:

  • Offering personalized purchasing experiences to our customers
  • Maintaining a clean and tidy point of sale, with up-to-date merchandising
  • Managing stock effectively
  • Understanding and achieving key performance indicators (KPIs) such as sales index, average basket, and transformation rate

You will also need to ensure that our Corporate Social Responsibility (CSR) policy is respected in your point of sale and promote it as an ambassador on a daily basis.

We believe in the power of a smile, passion for one's job, and motivation to provide excellent customer service. If you have a warm personality, great presentation skills, versatility, pro-activeness, dynamism, strong listening and observation skills, awareness of fashion and aesthetics, and genuine personality, we would love to hear from you.

We value diversity and are committed to cultivating it. We welcome and consider applications from all qualified and competent candidates.

Estimated salary: €45,000 - €55,000 per year.



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