Customer Service Representative
4 days ago
We are seeking highly motivated and enthusiastic Customer Service Representatives to join our team at Boots Bristol Cribbs Causeway store. As a Christmas Customer Advisor, you will be responsible for delivering exceptional customer service and providing support to our customers during the busy holiday season.
About the Role- Provide excellent customer service and respond to customer queries in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
- Assist customers with product information and recommendations, ensuring they find the best products for their needs.
Key Responsibilities:
- Deliver exceptional customer service, addressing customer concerns and resolving issues promptly.
- Engage with customers, offering product recommendations and advice on our fantastic gifts and services.
- Maintain a high level of product knowledge, staying up-to-date on new releases and promotions.
- Work effectively as part of a team, supporting colleagues and contributing to a positive store environment.
Requirements:
- Demonstrate excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Have a flexible approach to working hours, including evenings and weekends, during peak periods.
- Be passionate about delivering exceptional customer service and making a positive impact on our customers' shopping experience.
Benefits:
- Competitive salary: £25,000 - £30,000 per annum (dependent on experience)
- Generous employee discounts on Boots products and services
- Opportunities for career development and progression within the company
What We Offer:
At Boots, we pride ourselves on being an inclusive and diverse employer, committed to creating a positive and supportive work environment. We offer a range of benefits and opportunities for growth and development, ensuring that our employees feel valued and supported in their roles.
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