Business Process Optimization Specialist

1 week ago

London, Greater London, United Kingdom Wunderman Full time

Are you a detail-oriented professional with a passion for process optimization?

We are seeking a skilled Business Process Consultant to join our team in Copenhagen or London.

As a Business Process Consultant, you will work closely with our clients to design and implement process improvements that drive business results.

Your tasks will include:

  • Conducting interviews with stakeholders to gather information about current processes
  • Defining future processes by evaluating inputs and tailoring them to fit client needs
  • Evaluating and redefining roles and responsibilities to integrate with new processes
  • Assessing platform landscapes to determine if current platforms can support new processes
  • Identifying areas for improvement and providing recommendations for optimization
  • Developing operational playbooks and presentations
  • Developing training materials and conducting training sessions
  • Supporting clients in implementing new processes and evaluating feedback

You will be part of a dynamic and international team of process consultants, working closely with experts from our technology, data, creative, and client teams.

We are a leader in personalized customer experiences, helping businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM.

We value connection, belonging, and the power of differences, and are committed to fostering an all-inclusive work environment that is both rewarding and career-forward.

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