Technical Support Specialist

3 weeks ago


Bletchley, Milton Keynes, United Kingdom Tate Full time

**Job Overview:**

We are seeking a highly skilled Technical Support Specialist to join our UK Technical Services Team. As a Service Desk Engineer, you will play a crucial role in providing exceptional technical support to our clients.

The ideal candidate will have experience in a technical support or similar role, with a strong understanding of VMware/Horizon/VDI or equivalent technologies. Familiarity with all Microsoft technologies, including Desktop OS, Server OS, Hyper-V, Active Directory, Exchange, and Cloud technologies such as Azure, Microsoft 365, and AWS is essential.

**Key Responsibilities:**

  • Monitor, categorize, and set priority of incoming tickets (incident, problem, request)
  • Manage daily schedule by working through service dashboards and prioritizing tickets
  • Event monitoring and initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure
  • Communication with customers as required; keeping them informed
  • Identify trending and patterns to initiate Problem Management
  • Support of Internal IT onboarding

**Requirements:**

  • MSP experience in a technical support or similar role
  • Good knowledge of VMware/Horizon/VDI or equivalent
  • Familiarity with all Microsoft technologies
  • Experience working within a Managed Services environment or similarly structured (ITIL) based organisation
  • One of CCNA, VCP, NCDA is desirable
  • Excellent interpersonal, oral, and written communication skills
  • A can-do attitude and willingness to collaborate; team player mindset

**What We Offer:

Up to £43,000 plus shift allowance and excellent benefits package. This office-based role is located in Milton Keynes, with shifts operating on a 4 on 4 off pattern: 7am-7pm and 7pm-7am.



  • Bletchley, Milton Keynes, United Kingdom Rise Technical Recruitment Full time

    At Rise Technical Recruitment, we are seeking an experienced Technical Maintenance Specialist to join our team. This is a fantastic opportunity for a skilled Mechanical Service Technician to work as a Home-Based Field Engineer, providing technical support and maintenance services to clients across the region.The ideal candidate will have extensive experience...


  • Bletchley, Milton Keynes, United Kingdom Michael Page Full time

    Job Overview: Michael Page is seeking a highly skilled IT Technical Support Specialist to provide technical assistance to clients across various locations. The ideal candidate will possess excellent problem-solving skills, strong communication abilities, and the ability to work in a fast-paced environment.Salary: £35,000 - £45,000 per annum, depending on...


  • Bletchley, Milton Keynes, United Kingdom Rise Technical Recruitment Full time

    Rise Technical Recruitment is seeking a skilled Hydraulic Maintenance Engineer to join our team. This exciting opportunity offers a competitive salary of £38,000 per annum, with potential for overtime and additional training.Job OverviewWe are looking for an experienced Mechanical/Electrical Engineer who is passionate about developing their skillset in a...


  • Bletchley, Milton Keynes, United Kingdom CK Group- Science, Clinical and Technical Full time

    Annual Salary: £00 per annum PAYE.Job OverviewThis is an exciting opportunity to work as a Senior Technical Specialist within a biopharmaceutical company based in Milton Keynes. The role will involve performing analytical laboratory testing and generating high-quality data.Main ResponsibilitiesConduct analytical laboratory testsVerify test results and...


  • Bletchley, Milton Keynes, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Technical Equipment SpecialistWe are seeking a skilled Technical Equipment Specialist to provide on-site installation, maintenance, and repair services for our clients. Based in Bletchley, this role involves ensuring that our customers' technical equipment is functioning optimally and providing excellent customer support.Responsibilities:Install...


  • Bletchley, Milton Keynes, United Kingdom TRS Consulting Full time

    Job OverviewWe are seeking a skilled Medical Imaging Engineer to join our national team of engineers in a service role. As a Junior Field Service Technician, you will be responsible for providing technical assistance to customers via phone and email on faults with medical imaging systems.The ideal candidate will have a qualification in electronics or another...


  • Bletchley, Milton Keynes, United Kingdom CV Technical Full time

    As a CNC Machinery Specialist at CV Technical, you will be responsible for the installation, service, repair, and maintenance of CNC equipment across the UK. The role involves working with various machine tools, including those from Siemens and Fanuc, to ensure optimal performance and efficiency.With a competitive basic salary of 42,000 and up to 55,000 in...


  • Bletchley, Milton Keynes, United Kingdom Oxfordshire City Council Full time

    Job Overview: Velocity Academy has an opening for an IT Technical Support Assistant. This role involves providing technical advice, guidance, and support to customers via various communication channels.Salary: Estimated at £19,500 per annum, based on national averages and locationAs an IT Technical Support Assistant, you will play a crucial role in helping...


  • Bletchley, Milton Keynes, United Kingdom Oxfordshire City Council Full time

    About the RoleWe are seeking an ICT Support Specialist to join our team at Oxfordshire City Council.The successful candidate will provide general assistance to the technical team, including workshop repairs and commissioning of equipment, deliveries, documentation, and 1st Line support both onsite and remotely.This is a great opportunity for someone looking...


  • Bletchley, Milton Keynes, United Kingdom Scarlet Selection Full time

    Scarlet Selection is a leading Engineering Tools and Systems Manufacturer, and we are looking for a skilled Technical Field Specialist to join our team in the South of England.This role requires a high level of technical expertise, strong communication skills, and the ability to work effectively in a fast-paced environment.Your key responsibilities will...


  • Bletchley, Milton Keynes, United Kingdom Scarlet Selection Full time

    Estimated salary: £45,000 (basic) + up to £11,250 (25% bonus potential)Job OverviewScarlet Selection is seeking an experienced field technician to join their team as a Technical Operations Specialist. This role offers an excellent opportunity to work with a market leader in the Engineering Tools and Systems Manufacturer industry.Key ResponsibilitiesPerform...


  • Bletchley, Milton Keynes, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Bletchley. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...


  • Bletchley, Milton Keynes, United Kingdom MAS Resourcing Full time

    Key ResponsibilitiesAs a Field Support Engineer with MAS Resourcing, your primary objective will be to provide exceptional customer support and maintain a high level of customer satisfaction.You will be responsible for:Overseeing the department to ensure excellent customer serviceSolving technical product repair queries over the phone and face-to-face...


  • Bletchley, Milton Keynes, United Kingdom Michael Page Full time

    About the RoleThis is an exciting opportunity for a skilled Technical IT Support Technician to join our team at Michael Page. The successful candidate will provide technical support to automated solutions at client sites, working closely with other teams to identify and resolve issues. You will need to have strong analytical skills and be able to work...


  • Bletchley, Milton Keynes, United Kingdom Hays Business Support Full time

    About the RoleWe are seeking a Cost Management Specialist to join our team in Milton Keynes. As a Cost Controller, you will play a crucial role in managing and optimizing financial performance, monitoring and controlling project costs, ensuring expenditures are kept within budget, and providing accurate financial reports to support decision-making.Job...


  • Bletchley, Milton Keynes, United Kingdom Rise Technical Recruitment Full time

    Rise Technical Recruitment is proud to offer a unique opportunity for a skilled Mechanical Service Technician to join our team as a Home-Based Field Engineer. In this role, you will be responsible for delivering exceptional technical support and maintenance services to clients across the region.We are seeking an experienced engineer with a strong background...

  • Device Support Expert

    1 month ago


    Bletchley, Milton Keynes, United Kingdom Redshore Full time

    About the Role:We are seeking a highly motivated and organized Device Support Expert to join our team in the Milton Keynes area. As a Trainee Medical Device Specialist, you will play a critical role in ensuring the optimal functionality and use of medical devices in various healthcare environments. Your primary responsibilities will include providing...


  • Bletchley, Milton Keynes, United Kingdom TRS Consulting Services Limited Full time

    **About the Company**We are a leading provider of sophisticated laboratory-based instrumentation, used in various applications including automation and robotics, and optical visualization systems. Our products are trusted by scientific professionals to deliver best-in-class solutions across our key markets.As a company, we operate at the forefront of...


  • Bletchley, Milton Keynes, United Kingdom MAS Resourcing Full time

    Company OverviewMAS Resourcing is a well-established international brand with a strong presence in the industry.


  • Bletchley, Milton Keynes, United Kingdom In Technology Group Full time

    In Technology Group is seeking a Technical Support and Project Delivery Expert to join our team. As a key member of our IT department, you will be responsible for providing 3rd-line technical support and leading IT infrastructure projects. The successful candidate will have a strong background in Microsoft environments and excellent communication skills.Job...