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Milestone House Officer

2 months ago

Derby, Derby, United Kingdom Derby City Council Full time

About the Role

We are seeking an enthusiastic and dedicated Officer to join our team at Milestone House, the emergency accommodation for homeless people in Derby.

Key Responsibilities

  • Provide support and advice to vulnerable individuals in a 7-day shift pattern, maintaining a high-quality customer service focus.
  • Conduct risk assessments and support plans, ensuring timely completion and review.
  • Develop skills and abilities for independent living through training, guidance, and support.
  • Collaborate with the staff team to promote positive engagement and progression towards resettlement and move-on.

Requirements

  • Experience working with vulnerable customer groups and understanding of safeguarding principles.
  • Empathy and passion for supporting homeless individuals, with a determination to go the extra mile.
  • Ability to work flexibly and as part of a team.

What We Offer

  • Excellent terms and conditions, including flexible working, work-life balance, and a local government pension scheme.
  • Opportunities for professional development and growth.
  • A supportive and inclusive work environment.

How to Apply

Please use the links below to download supporting information and apply for this exciting opportunity.