Commercial Field Service and Workshop Technician

2 days ago


North East, United Kingdom Nationwide Platforms Full time
About the Role:

We are seeking a skilled and experienced Service Engineer to join our team at Nationwide Platforms. As a key member of our workshop team, you will be responsible for the maintenance and repair of our powered access fleet, ensuring they are in excellent working condition for our customers.

The ideal candidate will have a strong background in mechanical and electrical engineering, with experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding. You will be comfortable working in a fast-paced environment and have excellent communication skills to provide a high standard of customer care.

Key Responsibilities:
  1. Carry out pre-delivery inspections (PDI) of machines at client premises and at the depot, ensuring they meet manufacturer's specifications and company policy.
  2. Repair machines at the depot or on-site as required, maintaining the appearance of the fleet to corporate standards.
  3. Complete planned maintenance activities, including updating system records on machine status changes.
  4. Provide excellent customer service, handover machines to customers, and familiarise them with safe machine operation.
  5. Act as an ambassador for the company, promoting a high standard of customer care and politeness at all times.
Requirements:
  1. Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
  2. Experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding.
  3. Excellent customer service skills and ability to work in a team environment.

Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of over 15,500 machines from a network of 38 depots across the country. We offer a competitive salary, life assurance, Westfield healthcare plan, 25 days holiday, and a pension. Working hours are Monday to Friday, 8 am to 5:30 pm.



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