Dispute Resolution Specialist

1 week ago

Southall, Greater London, United Kingdom Ealing Council Full time

Competitive Salary: £42,548 - £52,911 per annum

About Ealing Council

Ealing Council is a local authority dedicated to providing high-quality public services to the residents of Ealing. Our team of professionals work together to deliver essential services that make a real difference in people's lives.

About the Role

We are seeking an experienced Dispute Resolution Specialist to join our team. As a key member of our SEND team, you will be responsible for managing appeals and complaints related to Special Educational Needs and Disability (SEND) provisions.

Main Responsibilities
  • Supervise and manage a team of SEND Tribunal Officers, ensuring effective resolution of disagreements and complaints.
  • Provide expert advice on complex case management, working closely with our legal team to develop strategies for managing appeals.
  • Represent the Local Authority at Tribunal hearings and Mediations, ensuring effective representation of our interests.

You will also play a central role in developing and improving the implementation of the Children and Families Act 2014 and relevant legislation.

Requirements
  • A degree in a relevant field, such as Law, Education, or Social Work.
  • Proven experience in dispute resolution, preferably in a local authority or education setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.

Ealing Council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check.

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