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Insurance Professional
2 months ago
About the Role
We are seeking an Insurance Advisor to join our team at Ardonagh Advisory. As an Insurance Advisor, you will play a key part in our business, speaking to customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty.
Key Responsibilities
- Dealing with customer inquiries, understanding their needs, and providing insurance solutions that meet their requirements
- Ensuring customer interactions are handled in a timely and professional manner, delivering exceptional customer experience and adhering to business standards
- Processing correspondence, renewals, and new business quotations
- Completing workflow activity in accordance with approved business processes
- Complying with approved procedures, customer service standards, and external regulatory bodies
- Achieving and maintaining required competencies for the role
- Handling customer complaints within the company's complaints procedure
Essential Criteria
- Engaging personal communication style
- Positive attitude, resilience, adaptability, receptiveness, and articulacy
- Previous experience in sales or service, preferably in public-facing industries such as insurance, retail, or hospitality
What We Offer
We provide a competitive salary, on-target bonus scheme, knowledge development, and a structured training plan to develop your corporate career, as well as further career opportunities throughout our business.
Towergate Insurance Brokers offer over 200 specialist policies from nearly 100 offices across the UK. Our advisors work together with leading insurers to provide expert advice, engaging with and speaking the language of our customers to provide competitive protection that meets their needs.
About Us
We are a leading insurance broker, driven by a common mindset that sets us apart. Our people share a passion for delivering exceptional customer experiences, building trusted relationships with colleagues, customers, and partners. If you are an enthusiastic, results-driven, motivated individual seeking a career, not just a job, then join us and be part of our story.
