Administrative Service Lead
3 days ago
The Priory is committed to delivering exceptional care and support to our service users. We are seeking a highly skilled Administrative Service Lead to join our team.
About the Role:- This role involves line managing other Therapy Admin roles, ensuring efficient coordination of dates, times, rooms, and effective scheduling of appointments, meetings, and events.
- Responsibilities include overseeing diary management, managing referrals, maintaining waiting lists, and coordinating key administrative processes.
- You will be responsible for providing a comprehensive administrative service, liaising with clients, gathering feedback, and dealing with queries and complaints.
- A strong communicator with excellent customer service skills, you will provide a high level of support to both staff and clients.
We estimate this role pays around £35,000-£40,000 per annum, depending on experience.
Key Requirements:- Educated to GCSE (Grades A-C) or equivalent standard.
- Excellent computer skills and ability to capture information accurately.
- Outstanding communication skills written and verbal.
- First-class customer service skills, professional telephone manner, and personal presentation.
- At least 2 years' customer-facing experience and worked in an administrative role with customer-facing experience.
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Administrative Services Lead
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Clinical Services Administrator Lead
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Clinical Services Lead Administrator Role
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Clinical Services Lead Administrator Position
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