Lead Trainer and Recruitment Specialist
4 weeks ago
We are seeking an experienced and motivated Lead Trainer and Recruitment Specialist to join our team at StretchLAB. The ideal candidate will be responsible for delivering exceptional training sessions, managing the performance and development of our Stretchologists, and ensuring the highest standards of customer service are maintained.
Key Responsibilities:
- Recruitment:
- Develop and implement effective recruitment strategies to attract top talent.
- Lead the interview process, demonstrating effective interviewing techniques and selecting the best candidates.
- Training:
- Design and deliver training programs to meet Level 1 Stretchology standards.
- Advance the skills of existing Stretchologists by training them on Level 2 techniques.
- Assessments:
- Regularly assess the performance of all Stretchologists to ensure they meet company standards.
- Focus assessments on customer service quality, stretching standards, and client retention.
Requirements:
- Proven relevant experience in a related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to assess performance and provide constructive feedback.
- Passion for providing exceptional customer service.
What We Offer:
- Competitive salary of £40,000 per year.
- Full-time, 40-hour workweek.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
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