Operational Director
2 weeks ago
Viewpoint is a service user charity covering Hertfordshire, aiming to empower individuals with mental health and addiction services to provide feedback on service quality and influence future planning.
We seek a professional to support the Chief Executive in ensuring Viewpoint implements its strategy within budget and operates as a model of best practice for user involvement, while managing and supervising staff.
Key ResponsibilitiesManagement
- Provide operational management and leadership to achieve Viewpoint's aims and objectives.
- Ensure compliance with relevant legislation, policies, and procedures.
- Attend contract reviews and provide required monitoring information.
- Develop and maintain good working relationships with statutory, independent, and voluntary agencies.
- Raise and promote Viewpoint's work across the county.
Staff
- Provide effective line management to Viewpoint staff in accordance with agreed policies.
Financial
- Participate in the preparation and production of the Viewpoint Annual Report and Business Plan.
- Ensure proper use of resources and working within agreed budgets.
Fund-raising
- Contribute to the development of fund-raising activities to ensure Viewpoint's continuation and development.
Representation
- Negotiate user representation with service commissioners and providers.
- Support user representation on County-wide forums.
General
- Ensure relevant recording, monitoring, and evaluation of project work in compliance with relevant legislation and the service contract.
- Maintain awareness of national and local initiatives and best practice regarding user involvement.
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