Senior Communications and Engagement Manager

4 days ago

Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time £38,626 - £43,693

Job Description:

As a Senior Communications and Engagement Manager, you will be responsible for delivering a proactive and effective communications service in support of Royal Berkshire Fire and Rescue Service's strategic commitments and vision. This role requires a high standard of written and verbal communication skills, as well as a good understanding of communications and engagement theory and practice.

Key Responsibilities:

  • Liaise with the media and manage queries and supporting requests for data, pictures and information in a timely manner.
  • Lead the delivery of the Communications and Engagement Strategy Action Plan with other team members, colleagues and the Senior Leadership Team to plan, deliver and evaluate effective internal and external communications and engagement initiatives which support the corporate vision and objectives.
  • Manage the RBFRS social media presence, including the sourcing and updating of content, monitoring of activity, evaluating impact and dealing with any customer enquiries.
  • Act as the project manager for communication and engagement work streams of assigned strategic projects and programmes with other team members and colleagues from across the organisation.
  • Provide professional guidance and advice on strategic communication and reputational matters to the Senior Leadership Team and develop communication strategies and plans accordingly.
  • Manage the planning and content management of the RBFRS website and intranet in line with accessibility regulations.
  • Manage and uphold RBFRS's brand across all channels both internally and externally.
  • Deputise for the Communications and Engagement Manager where required to ensure the delivery of the Communication and Engagement Strategy and elements of the Corporate Services' Service Plan.

Requirements:

  • A background of working within a communications/PR/journalism /internal communications role.
  • Knowledge of social media and web-based communications channels for business use.
  • The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service.

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