Retail Sales Associate

2 weeks ago

Loanhead, Midlothian, United Kingdom McCoy's Building Supply Full time
Job Summary

The retail sales associate will assist customers by processing monetary transactions at the cash register and provide general store support.

Key Responsibilities:
  • Greets customers as they enter the location.
  • Operates the cash register accurately using the UPC scanner, quick key, and product keywords.
  • Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
  • Assists customers with locating products, questions about products or prices, and use of products.
  • Organizes and maintains work areas, including customer transaction tickets.
  • Ensures accurate transactions by balancing the cash register and sales at the beginning and end of each shift.
  • Processes returns and exchanges according to store policy.
  • Assists customers in resolving complaints, including escalating them to management when appropriate.
  • Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
  • Attends all store meetings and training sessions.
  • Performs other related duties as assigned.
Requirements:
  • Excellent customer service skills.
  • Good verbal communication skills.
  • The ability to operate available equipment, such as cash registers, calculators, or scanners.
  • Basic mathematical skills, as needed to make change and give refunds.
  • Knowledgeable about the company's products and services, as well as customer-related policies.
Education and Experience:
  • A high school diploma or equivalent is preferred.
  • Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

I have read the above job description and can perform the essential functions of the position with or without reasonable accommodation.

Mccoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) 896-0884. EOE, AAP, D, F, VA

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