Customer Service Liaison
17 hours ago
Thales is a world leader in the field of digital security and identity management. Our technologies and services help banks exchange funds, people cross borders, and energy become smarter. We believe in embracing flexibility and providing opportunities for growth and development.
Salary
$45,000 - $60,000 per year, depending on experience.
Job Description
The Role:
This is a unique opportunity to join a dynamic team as a Front of House Coordinator. You will be responsible for creating a positive experience for customers and visitors at the Thales Campus in Ebbw Vale. Your duties will include planning and communicating customer-specific requirements, ensuring information displays and presentation content are up-to-date, and acting as the first point of contact for visitors.
Key Responsibilities:
- Develop and maintain relationships with internal and external stakeholders, including customers, visitors, and suppliers.
- Provide administrative support to the team, including preparing and distributing meeting materials and coordinating logistics.
- Monitor and report building-related issues and improvements to the facilities management contractor.
- Support the local team in successfully delivering customer-focused activity.
About You:
- Proven experience in a front-of-house or hospitality context.
- Demonstrable experience of using IT, specifically Microsoft applications.
- Able to work independently and as part of a team.
- Strong problem-solving and analytical skills.
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