Destination Host

3 weeks ago


Birmingham, Birmingham, United Kingdom JLL Full time

About the Role

The Destination Host is a key role within JLL, responsible for creating an exceptional experience for visitors to our destinations. This involves building meaningful relationships with occupiers, customers, and stakeholders, and creating an environment that feels like a second home.

Key Responsibilities

  • Curate a welcoming environment that meets the needs of visitors
  • Provide exceptional customer service and support to occupiers and customers
  • Build and maintain relationships with key stakeholders, including occupiers, customers, and local community groups
  • Identify opportunities to enhance the customer experience and implement improvements
  • Collaborate with the management team to ensure effective communication and a smooth operating rhythm

Requirements

  • Strong communication and interpersonal skills
  • Ability to build relationships with a wide range of stakeholders
  • Exceptional customer service skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

About JLL

JLL is a leading global provider of real estate and investment management services. We take pride in our commitment to delivering exceptional results for our clients and creating a positive impact on the communities we serve.



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