Utility Resolution Officer

3 days ago


Nottingham, Nottingham, United Kingdom Mercia Utility Services Ltd Full time

We are seeking a skilled Field Operations Specialist to join our team at Mercia Utility Services Ltd. This role involves conducting site visits to establish occupier details, carrying out welfare checks, and providing Revenue Protection services.

About the Role:

The ideal candidate will have a proven track record in resolving customer issues and have excellent communication skills. You will work independently, using your own vehicle and business use car insurance to visit commercial and domestic properties across the Dundee area.

Key Responsibilities:

  • Conducting site visits to gather information and resolve customer issues
  • Providing Revenue Protection services and obtaining meter reads
  • Resolving outstanding arrears on utility meters

Salary and Benefits:

As a self-employed Resolution Officer, you will earn a competitive daily rate of £170.00. We also offer flexible working hours and a closed period over Christmas.

Requirements:

  • Computer or Smartphone
  • DBS check
  • Your own vehicle with required business use car insurance


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