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Technical Support Specialist

2 months ago

Cranfield Bedfordshire, United Kingdom Verso Recruitment Group Full time £45,000

Job Title: Technical Support Engineer - Automation

Location: Remote

Salary: up to £45,000 plus benefits

About the Role:

Verso Recruitment Group is seeking a highly skilled Technical Support Engineer - Automation to join our team. As a Technical Support Engineer - Automation, you will be responsible for providing technical support to customers and the sales team for technical matters.

Key Responsibilities:

  • Provide technical support to customers and the sales team via telephone and email
  • Support industrial products going into an automated environment, including HVAC, industrial fire/safety systems, control systems, robotics, or any equipment used in automation
  • Collaborate with the engineering team, sales, and other departments to resolve technical issues
  • Communicate effectively with internal and external customers
  • Work in a collaborative and friendly environment with ample opportunity for customer interaction

Requirements:

  • Experience with technical support or applications roles
  • Good knowledge of electrical engineering
  • Logical, organized, and able to keep clear detailed records
  • Proficient in communication via telephone and email

About Verso Recruitment Group:

Verso Recruitment Group is a leading recruitment agency specializing in technical and engineering roles. We are committed to providing exceptional service to our clients and candidates.