Automotive Service Coordinator

2 weeks ago


Bristol, Bristol, United Kingdom Pertemps Full time

We are seeking a highly skilled Service Advisor to join our team at a busy car dealership in North Bristol. The ideal candidate will have a strong background in customer service and be motivated to deliver outstanding service experiences and build lasting customer relationships.

Main Responsibilities
  • Customer Service: Serve as the primary point of contact for customers, handling service requests and repair requirements with professionalism and efficiency.
  • Workshop Liaison: Coordinate with the workshop team to monitor the status of repairs and ensure timely progress through the service system.
  • Job and Invoice Management: Manage computer-based jobs, purchasing, and invoicing processes to protect both the customer's and the company's financial interests.
  • Fault and Repair Communication: Inform customers of any faults or repair needs identified, providing them with clear, accurate solutions and cost estimates.
  • Record Maintenance: Maintain accurate customer records, including vehicle details and service histories, for efficient follow-up and future service needs.
  • Aftersales Knowledge and Upselling: Stay informed about aftersales products and services, and upsell where appropriate to meet customer needs.
  • Database Management: Ensure the customer database is continuously updated and maintained accurately.
Key Skills and Requirements
  • Customer Service Focus: A genuine passion for delivering outstanding customer service and the ability to resolve issues quickly and professionally.
  • Computer Literacy: Strong computer skills, with experience using IT systems and applications relevant to customer and workshop management.
  • Adaptability and Multi-Tasking: Able to manage multiple tasks and adapt swiftly in a fast-paced environment.
  • Effective Communication: Strong communication and influencing skills, with the ability to clearly and concisely explain complex information to customers.
  • Organisational Skills: Capable of scheduling work effectively, balancing customer needs with the capacity of the workshop.
  • Attention to Detail: Ability to prioritise and manage workloads with attention to process adherence and accurate record-keeping.
  • Full UK Driving Licence: Required for this role.


  • Bristol, Bristol, United Kingdom Sprint Recruitment Limited Full time

    Job DescriptionAs a key member of our team at Sprint Recruitment Limited, the Automotive Service Professional will be responsible for providing exceptional customer service and ensuring the smooth operation of our vehicle service department.Key responsibilities include:Providing expert advice to customers on vehicle maintenance and repairCoordinating with...

  • Automotive Inspector

    3 weeks ago


    Bristol, Bristol, United Kingdom Cox Automotive Full time

    About the Role:This is an exciting opportunity for any automotive enthusiast to join Cox Automotive as a Vehicle Inspector. As a key member of our team, you will be responsible for inspecting a wide range of vehicles and traveling to various locations around your hub location.As a Vehicle Inspector, you will consistently provide efficient and effective...


  • Bristol, Bristol, United Kingdom Alecto Recruitment Full time

    Service Advisor Role OverviewAlecto Recruitment is seeking a skilled Service Advisor to join an established Main Dealer in the Bristol area. This position offers a great opportunity for career development and a competitive salary.The Role:Job Title: Service AdvisorLocation: Cribbs Causeway, BristolHours: 40 hours per week, 1 in 3 weekendsSalary: £27,000 to...


  • Bristol, Bristol, United Kingdom Sprint Recruitment Full time

    Job Title: Automotive Service ProfessionalWe are seeking an experienced Automotive Service Professional to join our team at our Avonmouth site. As a key member of our workshop team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Key Responsibilities:* Provide...


  • Bristol, Bristol, United Kingdom Brook Street UK Full time

    Brook Street UK is seeking a skilled Service Advisor to join their team in the Automotive industry.Main responsibilities:Handling customer requirements and vehicle repairs.Collaborating closely with the workshop team.Maintaining accurate and up-to-date database records.Controlling invoicing and quotations through the system.Requirements:Interest in the...


  • Bristol, Bristol, United Kingdom Actio Recruitment Full time

    About the Role:We are seeking a highly skilled Service Advisor to join our successful team at a prestigious main dealer in Bristol. As a Service Advisor, you will be the face of the business and key point of contact for customers in our service department.Key Responsibilities:• Manage customer bookings and provide updates on vehicle progress• Liaise...

  • Product Manager

    2 weeks ago


    Bristol, Bristol, United Kingdom Alliance Automotive Group Full time

    Job Summary:We are seeking a highly skilled Product Manager to join our team at Alliance Automotive Group. As a Product Manager, you will be responsible for the full product life cycle, sourcing, and purchasing of automotive products specifically aftermarket braking products.Key Responsibilities:Collect and analyze data to measure product performance and...


  • Bristol, Bristol, United Kingdom Brook Street Full time

    Job Title: Service AdvisorJob Description:We are seeking a skilled Service Advisor to join our team at Brook Street. As a Service Advisor, you will be responsible for handling all customer requirements and vehicle repairs. You will work closely with the workshop to ensure that all repairs are completed efficiently and effectively.Main Responsibilities:Handle...


  • Bristol, Bristol, United Kingdom Octane Recruitment Full time

    Role Overview: Octane Recruitment is seeking an experienced Automotive Service Consultant to join our client's main dealership in Bristol. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring seamless vehicle servicing experiences.


  • Bristol, Bristol, United Kingdom Perfect Placement Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at a reputable Automotive franchise approved car dealership in the North Bristol area. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers about service and repair work, and ensuring that all work is...


  • Bristol, Bristol, United Kingdom Actio Recruitment Full time

    Job Title: Automotive Operations ManagerLocation: BristolSalary: circa 36k basic plus bonusCompany: Actio AutomotiveJob Type: Full-Time, PermanentHours: 45 hours p/w (Saturday rota)We are seeking an experienced Automotive Operations Manager to oversee the efficient running of our workshop operations.Role Overview:As the Automotive Operations Manager, you...


  • Bristol, Bristol, United Kingdom Darden Concepts Full time

    Job Summary:We are seeking a skilled Automotive Refinish Technician to join our team at Darden Concepts. As a key member of our team, you will be responsible for ensuring the highest quality of vehicle repairs and restorations.Key Responsibilities:Conduct thorough inspections of damaged vehicles to determine the extent of repairs neededDevelop and implement...


  • Bristol, Bristol, United Kingdom Permanent Futures Full time

    Permanent Futures is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for attending customer sites to diagnose and repair faults, carrying out scheduled maintenance, and ensuring the upkeep of all associated documentation. You will also be required to validate and develop vehicles' mechanical and...


  • Bristol, Bristol, United Kingdom Halfords Full time

    We are the UKs largest Automotive service, maintenance and repair business, offering great career opportunities and benefits. As a Vehicle Technician/Mechanic, you will be skilled in servicing and repairing a range of vehicles.Key benefits:Competitive salary: £28,168 to £33,560 per annumUncapped bonus: Average £4,800 per year, with potential to earn...


  • Bristol, Bristol, United Kingdom Actio Recruitment Full time

    We are seeking a skilled Service Advisor to join our successful team at a prestigious main dealer in Bristol. As a key point of contact for customers in our service department, you will be responsible for managing customer bookings, providing updates, and liaising between the service technicians and customers to ensure a smooth and professional service...


  • Bristol, Bristol, United Kingdom Sprint Recruitment Full time

    Service Advisor RoleOur client, a specialist in the automotive industry, is seeking a skilled Service Advisor to join their team in Bristol. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that vehicles are serviced to the highest standards, and working closely with the service team to deliver excellent...


  • Bristol, Bristol, United Kingdom Perfect Placement Full time

    Service Advisor Job OpportunityWe are seeking a highly skilled Service Advisor to join our team at a busy Automotive multi-franchise approved car dealership in the Bristol area.Key Responsibilities:Provide exceptional customer service and communicate effectively with customers about service and repair work required on their vehicle.Produce Job Cards on...


  • Bristol, Bristol, United Kingdom Permanent Futures Full time

    Field Service Engineer OpportunityWe are seeking an experienced Field Service Engineer to join our team at Permanent Futures. As a Field Service Engineer, you will be responsible for attending customer sites to diagnose and repair faults, carrying out scheduled maintenance, and warranty and campaign work on site.Key Responsibilities:Diagnose and repair...


  • Bristol, Bristol, United Kingdom Permanent Futures Full time

    Field Service Engineer OpportunityWe are seeking an experienced Field Service Engineer to join our team at Permanent Futures. As a Field Service Engineer, you will be responsible for attending customer sites to diagnose and repair faults, carrying out scheduled maintenance, and warranty and campaign work on site.Key Responsibilities:Diagnose and repair...


  • Bristol, Bristol, United Kingdom Perfect Placement Full time

    Service Advisor OpportunityWe are seeking a highly skilled Service Advisor to join our team at a leading Automotive franchise in the Bristol area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Communicate with customers to...