Screening Pathway Coordinator

2 weeks ago


Llantrisant, Rhondda Cynon Taf, United Kingdom Public Health Wales Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Screening Pathway Administrator. This is a fixed-term/secondment position for 10 months due to the needs of the service.

Key Responsibilities
  • Answer BSW and WAAASP helpline queries in a timely and accurate manner.
  • Work in an administrative capacity to support the efficient operation of call/recall and failsafe functions within the Screening Division.
  • Process invitations, appointments, and results in line with programme policies and procedures.
  • Manage participant data and update manual and computerized systems as required.
  • Provide excellent customer service and be the first point of contact for participants with queries or concerns.
Requirements
  • Minimum 5 GCSEs including English (A*-C grades) or equivalent level of qualification or experience.
  • Previous administrative experience, with a good level of knowledge across a broad range of administrative functions.
  • Ability to maintain a high level of accuracy and work well under pressure.
  • Good interpersonal communication skills, with the ability to speak, read, and write in Welsh (desirable).
About Us

We are Public Health Wales, the national public health organization for Wales. Our purpose is to work together for a healthier Wales. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

We are committed to creating an inclusive workplace that values equality, diversity, and inclusion. We welcome applications from individuals who represent the rich diversity of the communities we serve and from those wishing to work part-time or on a job-share basis.



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