Service Excellence Coordinator

24 hours ago


Redcar, Redcar and Cleveland, United Kingdom Halfords Full time

Servicing Excellence in Motoring Services

We are seeking an experienced professional to fill the Service Excellence Coordinator role within our Autocentre business. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and driving business performance.

Your primary responsibility will be to lead and motivate in-centre teams to achieve business objectives and drive commercial excellence. You will also be responsible for fostering a culture of professionalism, focusing on delivering exceptional customer experiences and building strong relationships with customers and colleagues alike.

Key Requirements:

  • Proven experience in centre management or a related field
  • Excellent leadership and team management skills
  • Ability to foster a culture of professionalism and customer focus

What We Offer:

  • A competitive salary range of £33,000 - £38,000 per annum
  • An average uncapped bonus of £10,800 per year, with potential for higher earnings
  • 5 days a week, with opportunities for overtime
  • A range of benefits, including discounts on garage bills, groceries, shopping, insurance, and more

At Halfords, we believe in investing in our people and offering opportunities for career growth and professional development. If you are a motivated and results-driven individual with a passion for servicing excellence, we encourage you to apply for this exciting role.

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