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Retail Deputy Manager

2 months ago

Lichfield, Staffordshire, United Kingdom The Works Full time

About the Role

We are seeking a highly motivated and experienced Retail Deputy Manager to join our team at The Works. As a key member of our store leadership team, you will play a vital role in driving sales, improving customer experience, and leading a high-performing team.

Key Responsibilities

  • Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away
  • Foster a store atmosphere that's enjoyable, welcoming, and inclusive.
  • Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
  • Drive retail commerciality like a boss Striving for fantastic sales and high performance across all KPI's.
  • It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect.
  • Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings.
  • You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris

Requirements

  • Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations
  • Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero
  • Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro Embrace the boxes; they've got nothing on you

What We Offer

  • 25% Colleague Discount - Plus, exclusive Double Discount days
  • MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
  • Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service.
  • Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
  • Wagestream - Claim early access to 50% of your wages as you earn them – for when 'life' happens
  • Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works
  • 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more
  • Healthcare Cash Plan – To support your everyday healthcare costs.
  • And loads more – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

Our Culture

We are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help