Product Development Specialist
22 hours ago
T. Rowe Price Group, Inc. is an equal opportunity employer committed to diversity, equity, and inclusion. We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients.
We invite talented professionals to join our dynamic team and contribute to our mission of delivering exceptional investment management services and retirement solutions worldwide. Our GCAS Business Enablement team is responsible for driving technology strategy, product ownership, business administration, and user support of Global Client Account Services (GCAS) technologies.
The successful candidate will be responsible for collecting data, conducting analyses, and providing business insights to inform strategic decisions. This role involves gathering and organizing product/services data, user stories, and features to prioritize the product backlog; analyzing collected information to inform the development of enablement tools/tactics. The selected individual will also support product deployments, create test cases, participate in and coordinate testing, and provide production support and user training globally for GCAS technology platforms.
Key Responsibilities:
- Solutions Delivery - Supports refinement activities within a product team, defining and writing user stories, acceptance criteria, and user interface design for platform and product enhancements. Obtains acceptance and alignment from stakeholders for recommended enhancements, documents requirements along with prioritization, user acceptance testing, and works with technology teams to deliver enhancements that generate business value.
- Assessing Client Experience - Analyzes user behavior and feedback to validate that products work as desired relative to key performance indicators. Regularly reviews quantitative and qualitative performance indicators, including operational metrics, client surveys, direct client feedback, and associate feedback, escalating issues to product owners as necessary.
- Business Analytics - Provides consultative support to product owners and other stakeholders regarding existing and potentially new deliverables to enhance client experiences. Shares findings and provides business insight to product owners as needed. Works closely with platform analysts to interpret data and uses insight to inform necessary changes.
Requirements:
- Bachelor's degree or equivalent combination of education and relevant experience AND
- 2+ years of total relevant work experience
- Advanced MS Office skills
Preferred Qualifications:
- Experience working in Seismic or SimCorp Reporting (Coric)
- Experience with Scrum and/or Lean Agile methodologies
- Experience executing quality assurance testing on technology systems
- Demonstrated history of attention to detail
- Ability to work well with people with varying technical, business, and cultural backgrounds
- Excellent verbal and written communication skills
- Demonstrated analytical and problem-solving skills
Estimated Salary: $90,000 - $125,000 per annum, depending on location and experience. Benefits include comprehensive health insurance, retirement plan matching, paid time off, and opportunities for professional growth and development.
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