Sales and Support Operations Manager

2 weeks ago


Hill Head, United Kingdom Eaton Full time
Job Summary:
    We are seeking a Sales and Support Operations Manager to join our team at Eaton. In this role, you will be responsible for managing customer relationships, overseeing order books, and driving sales growth. You will work closely with cross-functional teams to prioritize orders, expedite urgent ones, and resolve invoice disputes while ensuring compliance with export control regulations. To succeed in this role, you must have excellent communication and presentation skills, as well as proficiency in ERP systems and Microsoft Office.

    Responsibilities:
      • Manage customer relationships to drive sales growth
      • Oversee order books and performance metrics
      • Lead regular conference calls and customer business reviews
      • Negotiate order priorities and resolve invoice disputes
      • Ensure compliance with export control regulations
      • Collaborate with cross-functional teams to achieve sales targets

    Salary Range: $70,000 - $100,000 per year, depending on experience.

    Requirements:
      • Bachelor's degree in Business Administration or related field
      • 3+ years of experience in customer relations or sales operations
      • Strong communication and negotiation skills
      • Proficiency in ERP systems and Microsoft Office

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