Practice Manager Director

2 days ago

King's Lynn, Norfolk, United Kingdom NHS Full time
Senior Leadership Opportunity

We are seeking a highly experienced and skilled Practice Manager to lead our team at Grimston Medical Centre.

The successful candidate will have experience of working at a senior level in General Practice, be familiar with the GMS contract and aware of the current challenges facing primary care.

  • Providing strategic leadership support and guidance to all staff, ensuring they always adhere to policy and procedure.
  • Having a thorough knowledge of current practices, policies, procedures, and protocols.
  • Overseeing and being responsible for implementing systems to ensure compliance with CQC requirements.
  • Overseeing the financial position of the Practice.
  • Assuming responsibility for your own personal and professional development.
  • Ensuring that premises are maintained to CQC and ICB standards whilst also ensuring compliance with health and safety, fire safety, infection control, etc.
Job Responsibilities:
  1. Oversight and co-ordination of patient services, ensuring commitment to quality care to improve health and wellbeing of registered patients.
  2. Collaborative work with the broader NHS and local community.
  3. Manage any complaints and queries, ensuring they are fully investigated and responded to in line with NHS standards. Ensure all complaints are recorded for reference and reporting.
  4. Oversee delivery of patient services and contracts supported by the nursing and administrative leads, core GMS, QOF, enhanced services, PCN.
Strategic Management and Planning:
  1. Monitor and evaluate performance of the practice team against objectives;
  2. Prepare and annually update the practice business plan and philosophy and oversee the implementation of the aims and objectives.
  3. Ensure the practice maintains standards required by the CQC.
  4. Lead change and oversee the coordination of continued quality improvement initiatives within the practice, with a strong focus on clinical outcomes including health promotion, prevention of disease and compliance with guidelines.
Finance:
  1. Oversee the financial elements of the practice, including budgets, bank accounts and accounting systems, seeking to manage cash flow and expenditure effectively and efficiently in accordance with the wishes of the partners.
  2. Maintain an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented and dealing proactively with accounting queries as they arise.
  3. Oversee the processing of partners' drawings, PAYE and pensions for practice staff.
  4. Establish, review and regularly update job descriptions and person specifications, ensuring all staff are legally and gainfully employed, and that all pre-employment checks, including DBS checks, are carried out robustly and updated as necessary.
  5. Develop, implement and embed an effective staff appraisal process, with a focus on continued personal development and quality improvement.
  6. Ensure all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
Premises and Health & Safety:
  1. Having oversight of the management of the premises including health and safety aspects, ensuring compliance with health and safety legislation including risk assessments and compliance with mandatory training.
  2. Oversee building maintenance and repairs.
  3. Review and organise policies, procedures and risk assessments.
  4. Oversee the maintenance of the practice and NHS choices websites.
Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

Information relating to patients, carers, colleagues, healthcare workers or the business of the practice may only be divulged to authorised persons, in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adhere to the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.

  1. Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
  2. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient processes.
  3. Making effective use of training to update knowledge and skills.
  4. Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards.
  5. Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised.
  6. Undertaking periodic infection control training.
Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues by:

  1. Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Quality:

The post-holder will strive to maintain quality within the practice, and will:

  1. Alert other team members to issues of quality and risk.
  2. Assess own performance and take accountability for own actions, either directly or under supervision.
  3. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
Person Specification:

Qualities and attributes:

  • Excellent interpersonal and communication skills.
  • Ability to work without direct supervision and determine own workload priority.
  • Ability to work as part of an integrated multi-skilled team.
  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Qualifications:

High standard of general education including passes at GCSE or equivalent in English and maths plus A Level or higher.

Experience:

Experience of working at a senior level in General Practice is essential.

Experience of project management.

Experience of Microsoft Office software.

Salary:

£65,000 - £85,000 per annum, depending on experience.

Location:

Grimston Medical Centre.

  • Veterinary Practice Director

    4 weeks ago

    King's Lynn, Norfolk, United Kingdom Vets for Pets Full time

    Job OverviewWe are seeking an experienced Veterinary Practice Director to join our team in Kings Lynn. This is a full-time role working 40 hours per week.About the RoleThis is a senior leadership position that requires excellent communication and problem-solving skills.The successful candidate will have experience in managing veterinary teams and driving...

  • Veterinary Practice Lead

    3 weeks ago

    King's Lynn, Norfolk, United Kingdom GLG Vets Full time

    Practice Overview:We are a vibrant and growing veterinary practice in Kings Lynn, Norfolk, dedicated to providing exceptional care to animals. As part of our team, you will work in a dynamic environment, collaborating with experienced professionals to deliver comprehensive patient care.About the Role:We are seeking an experienced Clinical Director to join...

  • Practice Management Leader

    2 days ago

    King's Lynn, Norfolk, United Kingdom IVC Evidensia Full time

    We are a dynamic veterinary practice in Kings Lynn, Norfolk, seeking an experienced Practice Manager to lead our team.About the RoleOversee the day-to-day operations of the hospital, ensuring exceptional patient care and staff performance.Manage HR tasks, including recruitment, staff development, and rotas, to maintain a motivated and efficient team.Maintain...

  • Senior Veterinary Director

    2 weeks ago

    King's Lynn, Norfolk, United Kingdom GLG Vets Full time

    Lead a Forward-Thinking Veterinary PracticeWe are seeking a Senior Veterinary Director to join our dynamic team in Norfolk, offering a salary of up to £90,000 plus a £5,000 welcome bonus.About the Role:We are looking for an experienced leader who can oversee the operations of our veterinary practice. As a Senior Veterinary Director, you will be responsible...

  • Veterinary Director for a Dynamic Small Animal Practice

    4 weeks ago

    King's Lynn, Norfolk, United Kingdom Recruit4vets Ltd Full time

    Establish a fulfilling career path as a Clinical Director Veterinary Surgeon with Recruit4vets Ltd in Kings Lynn. This is a permanent role offering an exciting opportunity to have a varied and interesting caseload while maintaining a great work-life balance.This full-time position involves working daytime shifts, with the exact rota to be discussed during...

  • Veterinary Practice Leader in Kings Lynn

    3 weeks ago

    King's Lynn, Norfolk, United Kingdom GLG Vets Full time

    Role Overview:We are seeking an experienced and dedicated Clinical Director to join our team at GLG Vets. This dynamic position offers a unique opportunity to make a meaningful difference in the lives of pets and their owners while working in a vibrant and growing veterinary practice.Key Details:Estimated Salary: £80,000 per annumJob Description:The...

  • Veterinary Practice Manager

    14 hours ago

    King's Lynn, Norfolk, United Kingdom purovets Full time

    Practice Overview">Purovets is a well-established, RCVS-accredited small animal practice in the sought-after county of Norfolk. Our client is seeking a Veterinary Surgeon to assume the role of Lead Vet at their esteemed practice located in an idyllic English village.">Key Responsibilities">Lead a dedicated team that prides itself on providing the highest...

  • Veterinary Practice Operations Manager

    2 days ago

    King's Lynn, Norfolk, United Kingdom Vetisco Full time

    About VetiscoWe are a friendly and supportive veterinary practice in Kings Lynn, Norfolk. Our team is dedicated to providing high-quality care to our patients, and we're looking for a motivated individual to join our leadership team.Role OverviewThis full-time position includes 40 hours per week across 5 days, working 8:30am-5:30pm with a 30-minute unpaid...

  • Veterinary Practice Leader

    4 weeks ago

    King's Lynn, Norfolk, United Kingdom GLG Vets Full time

    Job OverviewWe are seeking an experienced Clinical Director to join our team at GLG Vets in Kings Lynn, Norfolk.This role offers a unique opportunity to provide exceptional veterinary care to animals while working in a dynamic and collaborative environment.

  • Director of Infrastructure Delivery

    2 days ago

    King's Lynn, Norfolk, United Kingdom Finlay Jude Associates Ltd Full time

    Job SummaryFJA, a leading recruitment partner, is seeking a talented Director of Infrastructure Delivery to join a dynamic team in the utilities industry. This role offers a unique opportunity to lead, innovate, and drive exceptional value in an ambitious infrastructure delivery programme.About the RoleYou will be responsible for developing and executing the...

  • Production Director

    3 weeks ago

    King's Lynn, Norfolk, United Kingdom Siamo Group Ltd Full time

    Job Opportunity: Production DirectorWe are seeking a highly experienced Production Director to lead our manufacturing operation in Kings Lynn. The successful candidate will have a strong background in production management and be able to drive efficiency and improve productivity.Responsibilities:Develop and implement strategies to improve productivity and...

  • Contracts & Services Director

    4 weeks ago

    King's Lynn, Norfolk, United Kingdom HL Services Full time

    About the Role:We are seeking a talented Contracts & Services Director to join our team at HL Services. In this role, you will be responsible for leading our contracts and services team, ensuring that we deliver high-quality services to our clients and exceed their expectations.The ideal candidate will have a strong background in contracts and services...

  • General Practice Operations Supervisor

    2 days ago

    King's Lynn, Norfolk, United Kingdom NHS Full time

    Overview of Key ResponsibilitiesWe are looking for a highly skilled and experienced Practice Manager to join our team at Grimston Medical Centre.The successful candidate will have a proven track record of working at a senior level in General Practice, be familiar with the GMS contract, and have a deep understanding of the current challenges facing primary...

  • Veterinary Director

    2 weeks ago

    King's Lynn, Norfolk, United Kingdom GLG Vets Full time

    About the RoleWe are seeking an experienced Veterinary Director to join our dynamic team near Kings Lynn in Norfolk.As a leading veterinary practice, we offer a competitive salary of up to £90,000 plus a £5,000 welcome bonus.Our PracticeOur state-of-the-art surgery is purpose-built to industry-leading standards and equipped with digital x-ray, ECG, Idexx...

  • Regional Quality Development Director

    14 hours ago

    King's Lynn, Norfolk, United Kingdom Ministry of Justice Full time

    The Ministry of Justice seeks a highly skilled Regional Quality Development Director to join our team in the East of England. This is a challenging and rewarding role that requires exceptional leadership and management skills.As a Regional Quality Development Director, you will be responsible for leading a team of professionals in delivering high-quality...

  • Accountancy Practice Manager

    1 day ago

    King's Lynn, Norfolk, United Kingdom Pro Talent Full time

    Job SummaryWe are seeking an experienced Accounts Senior to join our team. This role involves preparing client accounts, tax, PAYE or VAT-based work, and identifying opportunities for additional services.Responsibilities:Prepare client accounts, tax returns, and financial statements.Finalize paperwork for dispatch to clients and HMRC.Interpret tax returns...

  • Restaurant Operations Director

    3 weeks ago

    King's Lynn, Norfolk, United Kingdom Hungry Horse Full time

    Restaurant Operations Director Position AvailableWe are seeking an experienced Restaurant Operations Director to join our team at Hungry Horse. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring that all food is prepared to the highest standards and presented in a visually...

  • Vet Practice Entrepreneurship Opportunity

    3 weeks ago

    King's Lynn, Norfolk, United Kingdom Vetisco Full time

    Entrepreneurial Opportunities in Veterinary MedicineVets for Pets offers a unique opportunity for entrepreneurs to establish their own veterinary business within our established network. As an independent practice owner, you will have complete control over the clinical and operational aspects of your practice, allowing you to tailor your services to meet the...

  • Care Home Director East of England

    4 weeks ago

    King's Lynn, Norfolk, United Kingdom Mediless Ltd Full time

    Job OverviewWe are recruiting for a Care Home Director in one of our East of England based homes, as part of a large nursing home group.About the RoleThe successful candidate will be working as a Care Home Director in a home currently rated Good by the CQC, with turnaround experience being desirable.Key ResponsibilitiesLead and manage a team of healthcare...

  • Used Vehicle Sales Director

    3 weeks ago

    King's Lynn, Norfolk, United Kingdom Listers Full time

    Job Description: Used Vehicle Sales DirectorListers is recruiting a seasoned Used Vehicle Sales Director to lead our pre-owned car sales department in Kings Lynn. This exciting opportunity will see you manage a team of sales professionals, drive sales growth, and deliver exceptional customer experiences.About the Role:Oversee the daily operations of the used...