Kitchen Assistant Volunteer

4 weeks ago


Southampton, Southampton, United Kingdom Two Saints Full time

At Two Saints, we are seeking a dedicated and compassionate Kitchen Assistant Volunteer to join our team at our Day Centre in Southampton. As a key member of our kitchen team, you will play a vital role in providing hot, nutritious meals to our clients who are homeless or in unstable accommodation.

The successful candidate will have a sound understanding of food hygiene and relevant legislation, and will be able to work collaboratively with our kitchen staff to prepare healthy and substantial meals. You will also be client-facing, responding appropriately to clients' needs and wishes, including cultural differences.

Key responsibilities will include:

  • Providing a welcoming environment for rough sleepers and those facing homelessness or living in unstable accommodation
  • Supporting kitchen staff to prepare healthy and substantial meals
  • Being client-facing and responding appropriately to clients' needs and wishes
  • Maintaining a clean and tidy kitchen and canteen
  • Managing donations efficiently
  • Reporting health and safety concerns to the team without delay
  • Managing difficult situations with clients, ensuring they feel listened to at all times
  • Practicing a non-discriminatory and person-centred approach
  • Being resilient to high emotions, particularly in times of conflict
  • Recognising physiological needs

Knowledge, skills, and experience:

  • Clear verbal and written English
  • Able to cook to a high standard
  • Polite, assertive manner, ability to self-motivate
  • Passion for working in a client/customer-facing role
  • Interest and genuine concern for homelessness and related issues
  • Flexible approach to what is required


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