Help Desk Specialist

3 weeks ago


Poole, Poole, United Kingdom Shaftesbury Full time

We are seeking a skilled Technical Support Analyst to join our team at Shaftesbury. The successful candidate will be responsible for providing first and second line technical support to our colleagues across Victoria School and Millie College sites.

Purpose of the Job:

To provide technical assistance and troubleshooting services for a range of systems, including accounting, HR, education, and care systems.

To provide first line technical support for colleagues throughout Shaftesbury Group.

To provide support for related technical systems, including printers, access control, mobile phones, and audio visual equipment.

What We Offer:

Effective induction and training in your new role.

A generous annual leave and pension package.

Access to our Employee Assistance Programme.

Our Commitment:

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities.


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