Veterinary Receptionist

5 hours ago

Carmarthen, Carmarthenshire, United Kingdom CVS Group Plc Full time

About the Role:

We are seeking an enthusiastic individual with a passion for animals to join our team as a Veterinary Receptionist at Carmarthen Veterinary Centre.

Key Responsibilities:

  • Answering phones and booking appointments
  • Responding to queries via phone, in person and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Providing a warm and welcoming experience to our clients

Requirements:

  • Previous Receptionist experience is essential
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • A positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management and operating systems

About CVS:

CVS Group Plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

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